Personal information and privacy
Data such as personal data or other information submitted by the customer to Cellaviva will be stored and processed in digital format. Cellaviva is responsible for the data being stored and processed in accordance with the Personal Data Act. Customers’ personal data is used by Cellaviva to enable and ensure compliance with the Agreement.
Responsible for personal data:
NextCell Pharma AB (org. 556965-8361)
141 57 Huddinge
Customer information stored:
– E-mail address
– Phone nummber
– Purchase history at Cellaviva
– Information needed to ensure that Cellaviva complies with customer and contract law requirements
The information may also be disclosed to third parties and may be used for the purposes set out below:
– Acting parties in laboratory technology for the purpose of ensuring compliance with the Agreement
– Acting parties in logistics with a view to ensuring compliance with the Agreement
– Acting parties to payment services for the purpose of ensuring compliance with the Agreement
If you have entered into this Agreement as an individual, you have the right to request a printout of the registry once a year. A printout from the registry indicates what information is kept about you. You request this by sending a signed request to the above postal address. If the information we hold about you is incorrect, incomplete or misleading, we will of course correct it.
Registration of customer information. As a customer, upon written and signed request, you may have your customer information at Cellaviva deleted, with the exception of any information necessary for Cellaviva to maintain good registration and accounting practices.
Data protection policy
NextCell Pharma AB, 556965-8361, (NCP) is the controller for the processing of personal data, unless otherwise stated. NCP takes steps to ensure that data is protected and that the processing takes place in accordance with applicable data protection rules and our internal guidelines and procedures. The policy describes how we collect, process, store and share the personal data we store with us. Personal data means all information that can be used to identify an individual.
Why we process your personal data
We process personal data for several reasons, first and foremost to fulfill our mission. Which means securing safe stem cell storage in our biobank and conducting research. Our objective also includes informing about our company and research as well as potential for medical treatment with stem cells. The most common reasons why we process your personal data that you are a customer with us, have contacted us for questions, participant in a research study, employee, partner or similar. If you have had contact with us, we may process your personal data your personal data in accordance with fulfilment of contractual obligations. In addition to these purposes, we also process personal data to comply with legal obligations to which NextCell Pharma AB is subject.
How we may use your personal data and the lawful basis for doing so
We use your personal data to comply with legal and contractual obligations as well as to provide you with information, advice and services. Data such as personal data or other information submitted by the customer to Cellaviva will be stored and processed in digital and paper format.
Your personal data may also be disclosed to third parties, if it is necessary in order for us to fulfill our agreement with you. Examples may be contracting partners for laboratory services, contracting partners in logistics (carrier) and contracting partners for financial services, all with the aim of ensuring compliance with the agreement.
How long do we keep your personal data at Cellaviva?
We will keep your personal data for the amount of time necessary to fulfill the purposes they were collected for. Personal information is required, among other purposes, to ensure quality and traceability in the biobank for health care and medical treatment with the stored cells (autologous and allogeneic). As long as you are a customer with us, the archiving period is 30 years after final use of tissues/cells.
How we protect your personal data?
Keeping your personal information safe and secure is a key part of how we do business. We have taken appropriate technical, organizational and administrative security measures to protect the information we provide.
Your privacy rights
• You have the right to request access to the personal data we process about you.
• You have the right to request correction of incorrect or incomplete data.
• You have the right request erasure, if legislation permits.
• You have the right to request limitation of processing of certain personal data.
Contacting us or the Swedish Authority for Privacy Protection
If you wish to exercise your rights, have questions or comments regarding our data protection policy, you are welcome to contact Cellaviva’s customer service either by phone, mail or letter, see below for contact details. Cellaviva has appointed a Data Protection Officer who will contact you in return. If you are not satisfied with our way of handling your questions, you can submit your complaint to the relevant supervisory authority, currently the Swedish Authority for Privacy Protection.
You may change or withdraw your consent at any time from the Cookie Statement on our site.
Your consent applies to the following domains: cellaviva.dk
If you want to review and edit your consent, press the button in the bottom right corner in the browser called “Manage Consent”
What are cookies?
Cookies are small text files used to store small information. Cookies are stored on your device as the site loads into your browser. These cookies help us make the site work properly, make the site more secure, provide better user experience and understanding how the site works, and to analyze what works and where it needs improvement.
Like most of the online services, our site uses first-party and third-party cookies for a variety of purposes. First-party cookies are usually necessary for the site to function properly and they do not collect any of your personally identifiable data.
Third-party cookies used on our sites are mainly used to understand how the site works, how to interact with our site, keep our services secure, deliver advertisements that are relevant to you, and all in all, provide you with a better and improved user experience and help speed up your future interactions with our site.
What type of cookies do we use?
Essential: Some cookies are important for you to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log into your account and add products to your basket and box securely.
Statistics: These cookies store information such as the number of website visitors, the number of unique visitors, which pages on the site have been visited, the source of the visit, etc. This data helps us understand and analyze how well the site is working and where it needs improvement.
Marketing: Our website shows ads. These cookies are used to personalize the ads we show you, so they are meaningful to you. These cookies also help us keep track of the effectiveness of these ad campaigns.
Information stored in these cookies may also be used by third-party ad providers to serve you ads on other sites in the browser.
Functional: These are cookies that help certain non-essential features of our site. These features include embedding content such as videos or sharing content on the site on social media platforms.
Preferences: These cookies help us save your settings and browsing preferences as language preferences for a better and efficient experience in future site visits.
Download specified list of Cookies and how they are used below
How can I check cookie preferences?
In addition, different browsers offer different methods to block and delete cookies used by websites. You can change the settings in your browser to block / delete cookies. Visit to learn more about managing and deleting cookies